Be careful what you say!

Here's a profound question for you. What exactly is a word?

In a sense, words are a method that the human mind uses to transport thoughts from one brain to another. If I say the words "I'm sad" or the words "I'm happy" you know what I'm thinking. So I've used words to send you a message about my thoughts. Your internal dictionary definition of those words matches mine and the communication has worked wonderfully. 

So far, so good. But 'sad' and 'happy' are nice, simple words that most people understand. The problem is that we don't all carry around the same internal dictionary in our heads. One word for me might mean one thing and it might mean something else for another person.

Plus - because of previous life experiences and beliefs - certain words can conjure up unique and particular associations and emotions for people.

And all words are not created equal. Some have more power than others. Some have the power to persuade, while others have the power to dissuade. In the words of the novelist Joseph Conrad: "He who wants to persuade should put his trust not in the right argument, but in the right word."

So, with all of this in mind, when you're putting pen to paper with the aim of selling a particular message it's best to:

  • write in a casual and informal way using short and easy-to-understand words - that way, there's less likelihood of misunderstandings 
  • be a lot more emotional with your use of words - remember that certain words can trigger positive emotional responses and others initiate negative feelings

Writing in an emotional way works - people do not respond to good grammar! They respond to the emotional content of copy. So you need to engage your 'right brain' when you write. Writing in a 'left brain' way will get you an A grade in English but it won't get you any sales!

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